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Accreditations and Quality Standards

The London Youth Quality Mark - AQYP

The London Youth Quality Mark AQYP

The London Youth Quality Mark (AQYP) is the only quality assurance scheme for youth services which is accredited by City and Guilds. Furthermore, AQYP is the only nationally endorsed quality mark for youth work in the UK, and Merton has been the first London borough to roll such a scheme out to local organisations.

The aim of the quality mark is to ensure that organisations provide the highest standards of service and activities that are needed and wanted by young people in our community.

In 2011, we began work towards accreditation in relation to our services and activities for children and young people with a learning disability.
We have been awarded a Bronze Level London Youth Quality Mark, a quality assurance scheme, a programme accredited by City and Guilds.
The bronze level award is the first level of accreditation and we are now working towards silver and gold accreditation.


Merton Mencap Café The Saturday Club
Food Hygiene Star Rating System

Food Hygiene Star Rating System Food Hygiene Star Rating System

The Food Hygiene Star Rating System, commonly known as the ‘scores on the doors’ is run in conjunction with the Food Standards Agency and the local authority. The scheme provides information to the public about the hygiene standards in food businesses, using a star rating system from 0 to 5 stars.

Following an inspection from Merton’s Environmental Health, the Merton Mencap Café and The Saturday Club were awarded 5 stars – the highest possible scores. This status reflects the hard work of teams in implementing procedures and training, and maintaining best practice and high standards of practice.


Disability Confident Employer

disability confident employer

JobCentre Plus awards the Disability Confident Employer symbol to employers who are committed to equal opportunities and to The Equality Act.
The The Equality Act gives people with disabilities legal rights. This means that if you are a person with a disability, you should still be able to get a job or use services that a non-disabled person can use, unless there is a good reason for this.

The Act also means that an employer must treat a disabled person fairly at all times, including during recruitment and selection, and training and appraisal.
Merton Mencap has shown that it meets the five commitments necessary for disability symbol accreditation.

These commitments are:

  • We will interview all applicants with a disability who meet the minimum criteria for a job vacancy and we will consider them on their abilities.
  • We will ensure there is a mechanism in place to discuss, at any time, but at least once a year, with disabled employees what can be done to make sure they can develop and use their abilities.
  • If employees become disabled, we will make every effort to make sure they stay in our employment.
  • We will take action to ensure all employees develop the appropriate level of disability awareness needed to make these commitments work
  • Each year, we will review our five commitments and what we have achieved, and plan ways to improve on them.


The Safe Network

The Safe Network

The Safe Network is jointly managed by the NSPCC, Children England and Child Accident Prevention Trust (CAPT), and was created as a result of the Government’s Staying Safe action plan.

The Safe Network provides safeguarding information related to activities outside the home – from after school art clubs to weekend reading groups.

At Merton Mencap, we very much support the work of the Safe Network and we have adopted their recommended standards into our own set of Standards, Policies & Procedures, all of which drives our practice. We are currently liaising with the local authority to be a Champion in Merton, so we can promote the work of the Safe Network to other local community groups, to encourage them to adopt the Safe Network’s Standards and recommendations.


My Choice

My Choice

In March 2011 the government published the Public Health Responsibility Deal. It recognised the role that businesses can play in helping to improve the nation’s health. In response to this, the Sutton & Merton Health Improvement Team are developing a local Responsibility Deal.

Partners that sign up and work together to the deal show a commitment to help improve the health of the community, their customers and employees across Sutton and Merton.

The Merton Mencap Café has signed up to the Healthier Catering Commitment Award, which shows our commitment for including healthier and more balanced choices on our menus to appeal to a wider range of customers. This means regulars will still have their usual choice, but we hope we will encourage new customers by having extra options on the menu.

Merton Mencap Cafe